PRODUCT RETURNS

If you need to return an item, please call (630-479-1575) or email us to request return merchandise authorization number (RMA Number). Please explain the reason for you return and we will contact you to inform you with how to proceed and provide you with the return shipping address.

For a prompt exchange or refund be sure to keep a copy of your invoice. You must return the product within 30 days of receipt of your order, you may return any merchandise item in new condition, with its original packaging and any accessories in tact, for a refund, excluding shipping & handling charges (we do not refund any shipping charges for any reason). Items are also subject to a restocking fee of up to 20%. Items that are opened, used, not in original packaging or otherwise not in new, saleable condition cannot be returned.
 
No returns will be accepted without a return merchandise authorization number (RMA Number). Customers will not be issued a refund for any merchandise that is returned without a RMA number.

All Scopes that have been mounted in rings are not returnable and must be shipped to Manufacture for repair. Please inspect scopes closely before mounting ring marks on the scope is used and not in saleable condition.

You can expect a refund in the same form of payment originally used for purchase
within 30 business days of our receiving your returned item.